Modify your browser’s settings to allow Javascript to execute. Reattach the rear access door. Remove the ink cartridge and place it on a piece of paper with the nozzle plate facing up. To determine if the paper is the cause, try using some clean, undamaged sheets of plain inkjet-rated 70 to 90 gsm to pound bond paper, such as HP Multipurpose or Bright White paper. The Check Paper light is blinking.

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Test the power with a compatible power cord from a different product If you have another available power cord that is compatible with your product, use the alternate cord to test the power.

The cartridge access door is open. This product was sold by a reseller.

Email list of drivers. Clear the paper jam from the rear of the product. Troubleshoot issues with the All-in-One software Possible causes for issues with the product software include:.

HP Photosmart C3100 All-in-One Printer series Troubleshooting

Press the Start Copy Color button. In the program you are printing in, click Fileand then click Print. No software or drivers are available for this product with the selected operating system. Reset the power module, and then test the power The power module has a safety feature that protects the product during a c31000 surge.


Load paper and resume the print job If the paper tray is empty, load more paper into the paper tray.

Envelopes might feed incorrectly if the envelope flap moves as the rollers grip it. Voltage and amperage specifications printed on the power supply.

The Check Paper light is blinking. Do not try to insert the pcs with the label towards you. Select your operating system, and then follow the steps to restart the computer for your operating system. Javascript is disabled in this browser.

HP Photosmart C All-in-One Printer series – Driver Downloads | HP® Customer Support

In the Name box, type a name for the paper size you are using. If the power cord is compatible with the product, but the product still does not turn on, continue to the next solution.

The Print window opens. Plug the product directly into an electrical outlet to make sure that the power source functions correctly. Make sure that the voltage and amperage specifications printed on the power supply match the voltage and amperage specifications printed on the HP product.

The ‘problem’ cartridge is identified either by a computer message or by the Start Copy lights. Windows 7 Use one of the following methods to scan a document for the Windows7 operating system.


Remove any loose paper. Issue After you install a print cartridge, or during normal operation, the print cartridge light and one or both spc the Start Copy lights begin to blink.

HP Photosmart C All-in-One Printer series | HP® Customer Support

The swab should be only slightly damp. Wait until the product is idle and silent, and then remove both cartridges from the cartridge cradle. Do not force the paper to move too far forward in the tray. The Virtual Agent is currently unavailable.

Reset the All-in-One Follow these steps to reset the product. If the electrical outlet does not workplug the product into bp outlet that does work.

Blinking Lights on the HP PSC 1500 and Photosmart C3100 All-in-One Printer Series

Select your operating system and version. Do not force an incompatible power cord the plug has a different shape or size than the HP product’s electrical connection into an HP product. Lower the access door until it stops.

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